Rules

Dear visitors of the Cēsis Vidzeme Concert Hall!

THE CĒSIS CONCERT HALL HOUSE RULES

A visit to a Cēsis Concert Hall event is a special occasion for all of us. For everyone to be able to forget the worries of the day and open up to the beautiful experience offered by the artists, we ask you to respect the great work they have invested in the performance and follow a few recommendations.

Before purchasing tickets to an event, please take note of the organiser: some events are organised by the concert hall and some by independent producers. The organiser is responsible for the artistic and technical quality of the event.

These recommendations apply to events held by the concert hall; however, we would appreciate it if you followed them when attending other events as well.

The concert hall opens its doors to visitors an hour before the event; during this hour, you can view an art exhibition or treat yourself to a snack and a cup of coffee at the concert hall café. We always try to start the event at the exact time stated in the programme. The first bell rings 10 minutes and the second – 5 minutes before the start of the event; the third bell rings when it is just two minutes to the beginning of the event. After the third bell no visitors are admitted to the auditorium. People looking for their seats in the dark can interfere with the performance of the artists and inconvenience the rest of the spectators. As an exception, some latecomers may be shown to vacant seats in the balcony or allowed to take their seats during the applause between musical pieces.

If you have purchased your ticket with a discount, please present the relevant confirmative document at the entrance, otherwise you will be asked to compensate the price difference.

Our front of house staff are always at your disposal. They will welcome you, show you to your seat, solve any doubts or problems and answer your questions. Please do not hesitate to ask for help should you need some.

Please switch off your mobile phones and other electronic devices before the event. Everybody must have experienced the awkward moment when someone’s phone rings during a concert or theatre performance: it breaks the special connection between the artist and the audience. The light coming from the phone screen – for instance, when checking for messages – is also a disturbance for the artists. Without a special permission from the Cēsis Concert Hall, taking pictures and filming is forbidden during the events.

We also suggest that you unwrap your cough lozenges before the event: we all know how loud and unpleasant the sound seems in the silence of the auditorium – and how much it bothers the rest of the audience.

Programme booklets can be obtained from ushers or at the concert hall ticket office. Programmes are sold both prior to the performance and during the intermissions.

Visitors under the influence of alcohol or narcotic substances are not admitted to the events.

The evening events organised by the concert hall are not aimed at preschool age children. We will be happy to welcome the young listeners at matinee events held with children in mind. However, a nursery is available for children whose parents are enjoying a concert or theatre performance; the young visitors can have a good time drawing pictures, playing board games or among themselves under the supervision of attentive child minders. Preschoolers are sometimes admitted to selected evening events organised by independent producers. Please ask for further information at box offices selling tickets to the producers’ events.

Special seats are available in the auditorium for visitors in wheelchairs and attending persons on prior notice. These tickets can be obtained exclusively at the Cēsis Concert Hall ticket office, informing the ticket office clerk of a visitor in a wheelchair. The clerk will, in their turn, inform the administrator of the event, who will then ensure the availability of these seats. As you arrive on the day, please approach the event administrator, who will show you to your seats.

Supporting the artists’ creativity and vision while also thinking of the spectators’ comfort, we are trying to find the ideal layout of the stage and auditorium for each individual event. For this reason, the order of numbering of the rows can sometimes be changed – to which we kindly ask you to pay attention. Our ushers are always prepared to help you in confusing situations. If you wish to present flowers to the artists, please leave your bouquets with the cloakroom attendants with a note naming the addressee. Your flowers will be presented on the stage after the performance. If you would like to give the flowers yourself, you will have the opportunity to do so after the performance, from the auditorium in front of the stage. alls. concert halls.